Privacy Policy

At Ribble Valley Transfers we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating with us. This Privacy Policy together with our terms of use provides an explanation as to what happens to any persona data that you provide to us or that we collect from you. We do update this Privacy Policy from time to time so you should check this to ensure that you are happy with any changes.

Information We Collect

In operating our website we may collect and process the following data about you:

1. Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
2. Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase.
3. Information provided to us when you communicate with us for any reason.

Use Of Cookies

On occasion we may gather information about your computer for our services and to provide statistical information regarding the use of our website. Such information will not identify you personally it is statistical data about our visitors and their us of our site. This statistical data does not identify and personal details whatsoever. 

Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and the service that we provide. All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline cookies. Please note that should you choose to decline cookies, you may be unable to access parts of our website.

Use Of Your Information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

1. To provide you with information requested from us, relating to our services. To provide information on other services or products that we feel may be of interest to you, where you have consented to receive such information.
2. To meet our contractual commitments to you.
3. To notify you about any changes to our website, such as improvements or service changes, that may affect our service to you.
4. To send statements and invoices to you
5. To send email booking confirmations which you have specifically requested
6. To supply the services requested we may use trusted partners where we are not able to facilitate you ourselves. Your full booking details will be passed over but at no time will the trusted partner contact you directly other than to discuss the specific booking.  

We will never pass any of your personal details to any third parties for the purpose of direct marketing .

If you are a new customer, we will only contact you or allow trusted third parties to contact you only when you have provided consent and only by those means you provided consent for.

Disclosures

We may disclose information about you to any of our employees, officers, trusted partners or subcontractors insofar as reasonably necessary for the purposes set out in this Privacy Policy. In addition, we may disclose your personal information

1. to the extent that we are required to do so by law
2. in connection with any legal proceedings or prospective legal proceedings
3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
4. to the purchaser (or prospective purchaser) of any business or asset which we are (or contemplating) selling
5. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this Privacy Policy we will not provide your information to third parties.

Third Party Links

You may find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Storing Your Personal Data

We take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy. The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. 

Access To Information
Under the Data Protection Act 1988, you have the right to access the information that we hold about you. Please note that any demand for this information may be subject to a chargeable fee of £10.00 to cover our costs in providing you with the information requested.

Contacting Us

Should you wish to comment on this Privacy Policy or have any general queries or requests please do not hesitate to contact us at - 8 Chapel Rise, Billington, Lancashire BB7 9TU.